1. Agreement to Terms
These Terms of Service constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you") and ScaleShift Technologies Pvt. Ltd., doing business as TaxNexus ("TaxNexus", "we", "us", or "our"), concerning your access to and use of the TaxNexus SaaS platform, website, and related services (collectively, the "Services").
By accessing the Services, you agree that you have read, understood, and agree to be bound by all of these Terms of Service. If you do not agree with all of these Terms of Service, then you are expressly prohibited from using the Services and you must discontinue use immediately.
2. Description of Services
TaxNexus provides a cloud-based platform for Goods and Services Tax (GST) compliance, e-invoicing, accounts payable automation, and treasury management in India. Our Services facilitate the preparation, filing, and reconciliation of tax returns with the Goods and Services Tax Network (GSTN).
We are a technology provider and an authorized Application Service Provider (ASP) / GST Suvidha Provider (GSP). We do not provide legal, financial, or tax advice. You are solely responsible for the accuracy and completeness of the data you submit through our platform.
3. User Registration and Accounts
You may be required to register with the Services. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.
You must provide accurate, current, and complete information during the registration process, including valid GSTIN, PAN, and business details as required by Indian law.
4. Subscription and Payment
Access to certain features of the Services requires a paid subscription. You agree to pay all fees or charges to your account in accordance with the fees, charges, and billing terms in effect at the time a fee or charge is due and payable.
All payments are non-refundable, except as expressly provided in these Terms or required by applicable Indian law. We reserve the right to change our prices at any time, with notice provided to you before the next billing cycle.
5. Data Accuracy and Compliance
You are solely responsible for ensuring the accuracy, completeness, and timeliness of all data, invoices, and information uploaded or entered into the TaxNexus platform for GST filing or other purposes.
You acknowledge that TaxNexus acts only as a conduit for transmitting your data to the GSTN portal. We are not liable for any penalties, interest, or legal consequences arising from inaccurate data, late filings, or non-compliance with the Central Goods and Services Tax Act, 2017 (CGST Act) or any other applicable tax laws in India.
6. Intellectual Property Rights
Unless otherwise indicated, the Services are our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Services (collectively, the "Content") and the trademarks, service marks, and logos contained therein (the "Marks") are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of India.
7. Limitation of Liability
In no event will we or our directors, employees, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, loss of data, or other damages arising from your use of the Services, even if we have been advised of the possibility of such damages.
Our liability to you for any cause whatsoever and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to us during the six (6) month period prior to any cause of action arising.
8. Governing Law and Dispute Resolution
These Terms shall be governed by and defined following the laws of India. ScaleShift Technologies Pvt. Ltd. and yourself irrevocably consent that the courts of Bengaluru, Karnataka, India shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these terms.
9. Contact Us
In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:
Email: legal@taxnexus.in
Address: ScaleShift Technologies Pvt. Ltd., Tech Park, Bengaluru, Karnataka, India